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Payment Policies

  • Payment should be made in advance for confirming your trip.
  • Advance payment in full for the entire tour package must be sent to Kula Adventures at least 4 weeks prior to arrival.
  • It is advisable to remit payment for flight tickets 3 months in advance or at the time of booking. This will help us to obtain confirmed seats on the requested flights.
  • Payment can be done through wire transfers or direct transfer to our bank account.

Services are confirmed subject to advance payment only. We will provide full information on remittance of tour payment when we cost your requirements.


Cancellation Policies- On Tour/Trek Payment

  • 100% refund - If cancelled before 90 days from the date of arrival
  • 50% refund - If cancelled before 60 days from the date of arrival
  • 25% refund - If cancelled before 45 days from the date of arrival
  • No refund - If cancelled within 30 days or less from the date of arrival


Cancellation Policies- On Airfare

  • 100% refund if cancelled before 30 days or more from travel date, 50% between 30-last 10days from travel date
  • No refund if cancelled within last 10 days from travel date but will be valid for one year from date of issue.
  • Administrative fee of USD 25 is applicable per cancellation
  • USD 10 or equivalent local currency for every date change
  • No name change permitted once booking is made on the same PNR
  • USD 25 or equivalent local currency for every spelling correction of name

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